how we collect and use your personal data
1. Who are we?
Lewis Francis Blackburn Bray is a partnership located at 14-16 Paradise Square, Sheffield, S1 2DE. LFBB is classed as a Data Controller under the General Data Protection Regulation (GDPR). We will only collect information from you that is relevant to the matter we are dealing with. In particular, information which is defined as ‘personal data’, including:
• Personal details, family, lifestyle and social circumstances
• Financial details
• Business activities of the person whose details we are processing
We may also collect information that is referred to as being in a ‘special category’. This could include:
• Physical or mental health details
• Racial or ethnic origin, religious beliefs or other beliefs of a similar nature
• Criminal convictions
• Sexual orientation
2. How we will use your information?
We will mainly use your information for the provision of legal advice. This is necessary for the performance of the contract between us. It may also be used for:
• Administering any accounts
• Processing your bank/credit card details in order to obtain payment
• The prevention and detection of fraud
• Market research, marketing
• Credit reference checks (where appropriate)
3. Who we will share your information with?
There are very strict rules about who we can share your information with. This is because of our Code of Conduct. Normally this will be limited to other people assisting with your matter. This may include:
• Barristers and Medical Experts
• Private investigators and process servers
• Healthcare professionals, social and welfare organisations
• Courts and tribunals
Where authorised we may also disclose your information to your family, associates or representatives. We may also disclose your information to debt collections agencies if you do not pay our bills.
4. How long will we keep your information for?
We will keep your information through the period of time that we do work for you and afterwards for a period of 15 years This is in accordance with our terms of business, and as required to do by law. See our Privacy Standard for more information, available by request from our DPO.
5. What rights do you have?
You have a series of rights under the GDPR. This includes the right to access a copy of the information we hold about you. Further information on this issue can be obtained from our DPO via, Daniel.flowers@lfbbsolicitors.co.uk.
6. What should you do if you are unhappy with how we have handled your information?
If you are unhappy with how we are using your information then initially you should contact the DPO. If your complaint remain unresolved then you can contact the Information Commissioners Office, www.ico.org.uk.
Please call 0114 272 9721 or click here to contact us if you would like to speak to us about personal information and data protection, or if you require this information in a hard copy format.
Contact us at LFBB Solicitors for more information or submit an inquiry online.
“My slightly complicated sale and purchase were both handled by Nicola Stone with exemplary attention to detail, timeliness and accuracy. Her good humour and communication skills helped me through the process and kept me calm! Highly recommended.”
“I can recommend this firm and in particular, Mr. Daniel Flowers and Ms. Lizzy Tozawa. Good quality service, with upfront advice on what would be required and associated fees. Very thorough and all round good customer service from the wider team.”
“Thank you to Mr Clay for his help and advice drawing up a repayment agreement mid-way through a verbal loan agreement. We would have no hesitation in recommending him and would use his services again should we so need.”
“Nicola at LFBB was excellent and made moving home as stress free as possible. Would highly recommend Nicola and the firm itself. Reception staff were also extremely helpful and friendly.”
It’s wonderful to find a bunch of solicitors with a great sense of humour – easy to get too serious!
